Register for Part 2 here: Creating a Communications Campaign to Influence Your Audience

Presenters: Sarah Diefendorf, Director and Kathleen Kirkpatrick, Senior Associate, The Capacity Collaborative

Certificate: This webinar has NOT been submitted for approval of continuing education credit. We can provide a certificate of attendance to eligible attendees, but cannot guarantee it will meet your PDH or CEU requirements.

Who Should Attend:

• Managers, owners, and operators of wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving wastewater systems

Partners: 

The post Webinar | Navigating Wastewater Messaging: Developing a Persona to Reach Your Audience first appeared on Environmental Finance Center Network.

The post Webinar | Navigating Wastewater Messaging: Developing a Persona to Reach Your Audience appeared first on Environmental Finance Center Network.

Register for Part One here: Developing a Persona to Reach Your Audience

Presenters: Sarah Diefendorf, Director and Kathleen Kirkpatrick, Senior Associate, The Capacity Collaborative

Certificate: This webinar has NOT been submitted for approval of continuing education credit. We can provide a certificate of attendance to eligible attendees, but cannot guarantee it will meet your PDH or CEU requirements.

Who Should Attend:

• Managers, owners, and operators of wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving wastewater systems

Partners: 

The post Webinar | Navigating Wastewater Messaging: Creating a Communications Campaign to Influence Your Audience first appeared on Environmental Finance Center Network.

The post Webinar | Navigating Wastewater Messaging: Creating a Communications Campaign to Influence Your Audience appeared first on Environmental Finance Center Network.

Description: Join the Syracuse University Environmental Finance Center (SU-EFC) for a 1-hour webinar on effective communication strategies for water quality management planning in New England. This webinar features insights from the Cape Cod Commission and the Town of Sandwich, MA. In this webinar, the Cape Cod Commission will present a communication framework designed for water quality management planning. Following an overview of the framework, a representative from the Town of Sandwich will share his firsthand experience implementing the framework developed by the Commission, highlighting local engagement, implementation, and project outcomes. The webinar will conclude with a moderated Q&A between the presenters and attendees. Attendees will gain valuable insights into established communication strategies that can be replicated and built upon to improve the success of water quality management projects.

Presenters: Tim Pasakarnis, Water Resources Analyst, Cape Cod Commission, and Dave Mason, Wastewater Program Manager, Town of Sandwich

Certificate: This webinar has NOT been submitted for continuing education credit approval. We can provide a certificate of attendance to eligible attendees but cannot guarantee it will meet your PDH or CEU requirements.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

Partners: 

The post New England Webinar | Communication Strategies for Water Quality Management Planning: Framework to Action first appeared on Environmental Finance Center Network.

The post New England Webinar | Communication Strategies for Water Quality Management Planning: Framework to Action appeared first on Environmental Finance Center Network.

Description: Communication with community members can be challenging due to staff and time constraints and lack of resources; however, you can engage with your community about your utility in easy, efficient ways. A basic understanding of communication techniques and how to leverage existing resources, alongside a little planning can strengthen your communication strategies.  This webinar will build on the basis that an informed community will support the efforts of the utility to continue to provide the necessary service of clean, safe drinking water. Further discussion will focus on resources and tips for successful communication with your community.

Presenter: Baylee Vieyra, Program Manager, Wichita State University Environmental Finance Center

Cost: Complimentary.

Please Note: This webinar has NOT been submitted for approval of continuing education credit. We can provide a certificate of attendance to eligible attendees, but cannot guarantee it will meet your PDH or CEU requirements. 

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

Partners: 

The post Webinar | Connecting With Your Community first appeared on Environmental Finance Center Network.

The post Webinar | Connecting With Your Community appeared first on Environmental Finance Center Network.

Learning Objectives:

• Communicate with the public, your board, elected officials, regulatory, and funding agencies
• Reduce conflict, and improve staff collaboration and participation in decision-making
• Build justification for decisions involving rates, budgets, and capital improvements
• Be a compelling communicator to raise awareness, and change attitudes and behaviors

Trainer: Sarah Diefendorf, Director, Environmental Finance Center West

CEUs: Pending Approval.

Partners: 

The post WA Online Training | Effective Communication and Decision-Making Strategies for Small Water Systems first appeared on Environmental Finance Center Network.

The post WA Online Training | Effective Communication and Decision-Making Strategies for Small Water Systems appeared first on Environmental Finance Center Network.

Session 2: Thursday, November 3, 2022

Time: 11:00 AM – 1:30 PM CDT

*Register once for both sessions. Attendees must attend both days in order to qualify for CEUs.

Please Note: This training series has been RESCHEDULED from September 20th and September 22nd.

Session 1: Understanding the Root Cause of a Problem

• See problems through the lens of multiple perspectives
• Use a systemic decision-making approach to analyzing problems and their causes
• Flip the problem into an opportunity for better community buy-in

Session 2: Effective Communication for Small Water Systems

Trainer: Sarah Diefendorf, Director; and Elaine McCarty, Associate Director, Environmental Finance Center West

CEUs: Approved for 5 hours of CEU’s for Water Operators. Attendees must attend both session to qualify for CEUs.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people
• Decision-makers for water utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water systems

Partners:

The post KS Online Training | Decision-Making and Effective Communication for Small Water Systems – Session 2 first appeared on Environmental Finance Center Network.

The post KS Online Training | Decision-Making and Effective Communication for Small Water Systems – Session 2 appeared first on Environmental Finance Center Network.

Session 2: Thursday, November 3, 2022

Time: 11:00 AM – 1:30 PM CDT

*Register once for both sessions. Attendees must attend both days in order to qualify for CEUs.

Please Note: This training series has been RESCHEDULED from September 20th and September 22nd.

Session 1: Understanding the Root Cause of a Problem

• See problems through the lens of multiple perspectives
• Use a systemic decision-making approach to analyzing problems and their causes
• Flip the problem into an opportunity for better community buy-in

Session 2: Effective Communication for Small Water Systems

Trainer: Sarah Diefendorf, Director; and Elaine McCarty, Associate Director, Environmental Finance Center West

CEUs: Approved for 5 hours of CEU’s for Water Operators. Attendees must attend both session to qualify for CEUs.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people
• Decision-makers for water utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water systems

Partners:

The post KS Online Training | Decision-Making and Effective Communication for Small Water Systems – Session 1 first appeared on Environmental Finance Center Network.

The post KS Online Training | Decision-Making and Effective Communication for Small Water Systems – Session 1 appeared first on Environmental Finance Center Network.